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2020-12-18

ROAD OPERATIONS COORDINATOR FOR EBIKES FLEET (Temporary position)

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Job description

This is a 9-month position for the BIXI season.

Summary of Key Responsibilities and Tasks

  • Manages employee training on an ongoing basis in accordance with the programs and procedures in place and participates in the improvement and compliance of driver training methods.
  • Manages and analyzes driver performance using Key Performance Indicators (KPIs) and identifies driver training needs
  • Identifies training needs for the Road Operations team based on performance indicators.
  • Participate in negotiations with external service providers and acts as a resource person to coordinate the work entrusted to them.
  • Ensures compliance with health and safety regulations on the road and manages the administrative side of CSST cases in collaboration with Human Resources
  • Coordinates team leaders and supervises drivers
  • Conducts disciplinary follow-ups
  • Handles customer complaints
  • Travels on the road to conduct audits and target gaps to develop training for the road operations team
  • Manages and motivates the team in order to achieve set objectives and initiates action plans required to achieve these objectives
  • Participates in equipment improvement and optimization with the logistics supervisor
  • Encourages teamwork, initiative, excellence and employee engagement
  • Participates in the team’s human resources management, including hiring and interviewing, performance evaluation, disciplinary management, and ensures health and safety in operations.
  • Performs all other related tasks as assigned

Requirements:

  • Bachelor’s degree (relevant experience may be considered)
  • Valid class 5 driver’s licence and a good driving record (SAAQ)
  • Minimum 5 years of experience in a similar position
  • Experience in staff management (coaching and supervision)
  • Good priority management, available, autonomous
  • Ability to motivate and communicate effectively
  • Organizational skills
  • Ability to manage stress
  • Advanced knowledge of Microsoft suite and comfortable with computer tools
  • Flexibility
  • Bilingual 

Deadline to subimit your application: Friday, January 8, 2021

Please note that only successful applicants will be contacted.

Interviews will be held in January for a start date in late January 2021.

N.B L’emploi du masculin n’a d’autres fins que celle d’alléger le texte.

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