Step 1

DOWNLOAD THE APP

With the BIXI app, you can rent a bike, see bike availability, see all station locations, plan your trips and more! 

STEP 2

CONNECT TO YOUR PROFILE

To rent a bike, you must purchase access to the BIXI network by selecting the wanted product.

If you are already a member, you can connect directly to your profile.

STEP 3

CREATE YOUR PROFILE

If you don’t have a profile, you must create one and have a valid credit card (which serves as an identifier and for the security deposit of $ 100 per bike rental)

Step 4

TERMS AND CONDITIONS

Read and accept the terms and conditions.

Additional Fees *
The additional fees start after the allocated trip period.

The additional fees start after the allocated trip period. The additional fees are billed on the 20th day of the month. You will receive an email and the statement will be available on your online personal space.

STEP 4

LOCATE THE STATION

Tap on the station pin nearest to you on the map.

STEP 5

GET AN UNLOCKING CODE

Tap the « Unlock a bike » button, this will generate an unlocking code. 

STEP 6

UNLOCK A BIKE

Enter the 5-digit ride code on the dock’s keypad. 

STEP7

RIDE

When you see the green light turn on, pull the handlebars firmly toward you to release the bike.

Adjust the seat height, put your bag in the basket and ride!

In all time, please respect the Highway Safety code.

STEP 8

RETURN

Return the bike to any of the 600 BIXI stations. Push the front wheel firmly into an empty bike dock.

IMPORTANT: Make sure the green light comes on after docking the bike. 

NEW UNLOCKING CODE

NEW UNLOCKING CODE

You must obtain a new unlocking code for each trip. Use the same credit card, the system will recognize your rental and no additional fees will be charged to your card if you make trips under 30 minutes (short-term accesses) and 45 minutes (One-year and 30 days memberships).